Exchange and Return
Return Policy
Thank you for shopping at Offer Buy! Your satisfaction is our priority. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must:
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Be unused and in the same condition that you received it
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Be in the original packaging
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Include the receipt or proof of purchase
Non-returnable items
Some items cannot be returned, including:
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Perishable goods (such as food or supplements)
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Custom or personalized items
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Clearance or final sale items
Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a few days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying the return shipping costs. Shipping costs are non-refundable.
Damaged or Wrong Items
If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We’ll be happy to replace it or issue a full refund at no extra cost to you.
How to Start a Return
To initiate a return, please email us at support@offerbuy.com with your order number and reason for return.